Privacy Policy

Konnexa Global manufactures and supplies mechanical rebar splicing / coupler solutions for construction and infrastructure projects. Our head office is located at Ashoka Marg, Nashik 422011, Maharashtra, India.

For privacy-related questions, you may contact us using the details in the “Contact us” section of this policy.

This policy applies to personal information processed through:

This policy does not cover third-party websites, WhatsApp, LinkedIn, maps, or other platforms that we may link to. Those services are governed by their own privacy terms.

• Our website at konnexaglobal.com and related pages
• Online enquiry / contact forms on the site
• Email, phone, or WhatsApp communications initiated via website contact details
• Basic technical data collected when you browse the site (for example, server logs and analytics, if enabled)

We collect information that you voluntarily provide and limited technical information generated by your use of the site.

• Identity & contact details: name, mobile number, email address
• Project details: project name, location, and any message or technical requirements you include in an enquiry
• Communication records: emails, call notes, or chat messages you send us
• Technical data: IP address, browser type, device/OS hints, referring URL, pages visited, and timestamps (typically via server logs or analytics tools)
• Cookies / similar technologies: where used, to remember preferences or measure site performance (see Cookies below)

We use personal information only for legitimate business purposes related to our products and services, including:

• Responding to enquiries and providing product, technical, or commercial information
• Preparing quotations, site assessments, or follow-ups requested by you
• Improving website content, usability, and performance
• Maintaining security, preventing misuse, and troubleshooting
• Complying with applicable legal, tax, or regulatory obligations
• Sending service-related updates about your enquiry (we do not sell your data for unrelated advertising lists)

Depending on applicable law (including India’s Digital Personal Data Protection Act, 2023, where it applies), we process personal data based on one or more of: your consent (for example, when you submit a form); performance of a contract or pre-contractual steps at your request; our legitimate interests in operating and securing a B2B website; and legal compliance.

We do not sell personal information. We may share information only as needed with:

• Internal teams (sales, engineering, customer support) who need it to respond to you
• Trusted service providers who host our website, email, or analytics infrastructure, under appropriate confidentiality controls
• Professional advisers (legal, accounting) where reasonably required
• Authorities or courts when required by law or to protect our rights, users, or the public

Our primary operations are in India. Some infrastructure providers (for example, cloud hosting or analytics) may process data on servers outside India. Where that occurs, we take reasonable steps to ensure an appropriate level of protection consistent with applicable law and this policy.

We retain personal information only for as long as needed for the purposes described above—typically for the duration of an active sales or support discussion, and thereafter for a reasonable period for record-keeping, quality, and legal defence—unless a longer period is required by law. Enquiry records that are no longer needed are deleted or anonymised in the ordinary course of business.

We apply reasonable technical and organisational measures to protect personal information against unauthorised access, alteration, disclosure, or destruction. No method of transmission or storage is completely secure; if you believe your interaction with us has been compromised, please contact us immediately.

Our site may use necessary cookies for basic operation and, where enabled, analytics cookies to understand aggregate traffic and improve content. You can control cookies through your browser settings. Blocking some cookies may affect site functionality.

Subject to applicable law, you may request access to, correction of, or deletion of personal information we hold about you, or withdraw consent where processing is consent-based. To exercise these rights, email us at the address below with enough detail for us to verify and respond. We may need to retain certain records where legally required.

Our website and products are directed to businesses and professionals, not to children. We do not knowingly collect personal information from children. If you believe a child has provided us data, contact us and we will take appropriate steps to delete it.

We may update this Privacy Policy from time to time. The “Last updated” date at the top will change when we do. Continued use of the website after an update constitutes acceptance of the revised policy, to the extent permitted by law.

For privacy requests or questions about this policy, contact:

• Konnexa Global — Ashoka Marg, Nashik 422011, Maharashtra (INDIA)
• Email: konnexaglobal@gmail.com
• Phone: +91 99600 11667 | +91 99600 11334